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Terms of Service

Last updated: 19 June 2025

1. Introduction

These Terms of Service ("Terms") govern your use of the EcoEnergy LightCore Limited website and services. By accessing our website or engaging our services, you agree to be bound by these Terms.

EcoEnergy LightCore Limited is a company registered in England and Wales with registered office at 45 Canary Wharf, London E14 5AB, United Kingdom.

2. Definitions

  • "Company" refers to EcoEnergy LightCore Limited
  • "Services" refers to our energy consultation, renewable energy, and LED lighting services
  • "Website" refers to ecoenergy-lightcore.com and all associated pages
  • "Client" refers to any individual or organisation engaging our services
  • "User" refers to any person accessing our website

3. Website Use

3.1 Permitted Use

You may use our website for lawful purposes only. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights
  • Transmit harmful or malicious content
  • Attempt to gain unauthorised access to our systems
  • Interfere with website functionality or security

3.2 Content Accuracy

Whilst we strive to ensure information accuracy, we cannot guarantee that all website content is complete, current, or error-free. Information is provided for general guidance and should not be relied upon as professional advice without consultation.

4. Services

4.1 Service Provision

Our services include:

  • Energy consultation and auditing
  • Renewable energy system design and installation
  • LED lighting solutions and upgrades
  • Energy efficiency assessments
  • Ongoing maintenance and support

4.2 Service Agreements

Specific services are provided under separate written agreements that supplement these Terms. In case of conflict between these Terms and a service agreement, the service agreement shall prevail.

4.3 Professional Standards

We provide services in accordance with industry standards and applicable regulations. Our engineers hold relevant certifications and qualifications for their respective disciplines.

5. Client Obligations

Clients engaging our services agree to:

  • Provide accurate and complete information
  • Allow reasonable access to premises and equipment
  • Comply with health and safety requirements
  • Pay fees in accordance with agreed terms
  • Obtain necessary permits and approvals
  • Maintain installed systems as recommended

6. Intellectual Property

6.1 Company IP

All website content, designs, methodologies, and materials developed by the Company remain our intellectual property. This includes but is not limited to:

  • Website design and content
  • Technical documentation and reports
  • System designs and specifications
  • Proprietary processes and methodologies

6.2 Licensed Use

Clients receive a limited licence to use deliverables for their intended business purposes. This licence does not permit resale, reproduction, or distribution to third parties without written consent.

7. Liability and Warranties

7.1 Service Warranties

We warrant that services will be performed with reasonable skill and care in accordance with industry standards. Equipment installations are subject to manufacturer warranties, which are passed through to clients.

7.2 Limitation of Liability

Our liability is limited to the maximum extent permitted by law. We shall not be liable for:

  • Indirect, consequential, or punitive damages
  • Loss of profits, revenue, or business opportunities
  • Damages exceeding the value of services provided
  • Delays caused by factors beyond our reasonable control

7.3 Force Majeure

We shall not be liable for delays or failures due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, labour disputes, or supply chain disruptions.

8. Payment Terms

8.1 Fees and Charges

Service fees are as specified in individual agreements. Unless otherwise stated, fees are exclusive of VAT and other applicable taxes.

8.2 Payment Schedule

Payment terms are typically 30 days from invoice date unless otherwise agreed. Late payments may incur interest charges at the rate of 8% above the Bank of England base rate.

8.3 Disputed Invoices

Invoice disputes must be raised within 14 days of receipt. Undisputed portions remain payable according to standard terms.

9. Confidentiality

We maintain strict confidentiality regarding client information and business operations. This obligation continues beyond the termination of our relationship. Confidential information excludes:

  • Information in the public domain
  • Information independently developed
  • Information required to be disclosed by law

10. Data Protection

Personal data processing is governed by our Privacy Policy, which forms part of these Terms. We comply with UK GDPR and applicable data protection regulations.

11. Termination

11.1 Termination Rights

Either party may terminate service agreements with appropriate notice as specified in individual contracts. We reserve the right to terminate website access for Terms violations.

11.2 Effect of Termination

Upon termination:

  • Outstanding fees become immediately payable
  • Confidentiality obligations continue
  • Installed equipment remains client property (subject to payment)
  • Warranties continue as specified

12. Governing Law

These Terms are governed by English law and subject to the exclusive jurisdiction of English courts. Any disputes shall first be addressed through good faith negotiations.

13. Amendments

We may update these Terms periodically. Material changes will be communicated to existing clients. Continued use of our website or services constitutes acceptance of updated Terms.

14. Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Health and Safety

We maintain comprehensive health and safety policies and procedures. Clients must ensure their premises comply with applicable safety regulations and provide safe working conditions for our personnel.

16. Insurance

We maintain appropriate professional indemnity and public liability insurance. Details of coverage are available upon request.

17. Subcontracting

We may engage qualified subcontractors to perform certain services. All subcontractors are bound by equivalent confidentiality and quality standards.

18. Environmental Responsibility

We are committed to environmental sustainability and conduct our operations in accordance with applicable environmental regulations and best practices.

19. Contact Information

For questions about these Terms or to report website issues, please contact us:

  • Email: [email protected]
  • Phone: +44 20 7946 0958
  • Post: Legal Department, EcoEnergy LightCore Limited, 45 Canary Wharf, London E14 5AB, United Kingdom

20. Acknowledgement

By using our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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