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Cookie Policy

Last updated: 19 June 2025

1. Introduction

This Cookie Policy explains how EcoEnergy LightCore Limited ("we", "us", or "our") uses cookies and similar technologies on our website. This policy should be read alongside our Privacy Policy, which explains how we collect, use, and protect your personal information.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about user behaviour and preferences.

Cookies contain information that can be read by the web server when you visit the website again. They help websites remember your actions and preferences over time, so you don't have to keep re-entering information.

3. Types of Cookies We Use

3.1 Necessary Cookies

These cookies are essential for the proper functioning of our website. They enable basic functions like page navigation, form submission, and access to secure areas. The website cannot function properly without these cookies.

Examples:

  • Session management cookies
  • Authentication cookies
  • Load balancing cookies
  • Cookie consent preferences

Legal basis: Legitimate interests (essential website functionality)

Retention period: Session cookies are deleted when you close your browser; persistent cookies are retained for up to 12 months

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our website's functionality and user experience.

Examples:

  • Google Analytics cookies (_ga, _gid, _ga_*)
  • Page view tracking
  • User journey analysis
  • Performance monitoring

Legal basis: Consent

Retention period: Up to 26 months

3.3 Marketing Cookies

These cookies track your browsing habits to enable us to show advertising which is more likely to be of interest to you. They may be used to build a profile of your characteristics and interests and show you relevant adverts on other websites.

Examples:

  • Social media tracking pixels
  • Advertising platform cookies
  • Remarketing cookies
  • Conversion tracking

Legal basis: Consent

Retention period: Up to 24 months

4. First-Party and Third-Party Cookies

4.1 First-Party Cookies

These are cookies set directly by our website. We have full control over these cookies and use them for website functionality and analytics.

4.2 Third-Party Cookies

These are cookies set by external services or partners. We may use third-party services such as:

  • Google Analytics: For website analytics and performance monitoring
  • Social Media Platforms: For social sharing functionality and remarketing
  • Marketing Platforms: For advertising and conversion tracking

5. Cookie Duration

5.1 Session Cookies

These cookies are temporary and are deleted when you close your web browser. They are used for essential website functions like maintaining your session while browsing.

5.2 Persistent Cookies

These cookies remain on your device for a specified period or until you delete them. They remember your preferences and actions across multiple visits to our website.

6. Managing Your Cookie Preferences

6.1 Cookie Banner

When you first visit our website, you will see a cookie banner explaining our use of cookies. You can choose to:

  • Accept All: Consent to all cookie categories
  • Necessary Only: Accept only essential cookies
  • Customise: Choose specific cookie categories

6.2 Browser Settings

You can control and manage cookies through your web browser settings. Most browsers allow you to:

  • View cookies stored on your device
  • Delete existing cookies
  • Block cookies from specific websites
  • Block all cookies
  • Receive notifications when cookies are set

6.3 Browser-Specific Instructions

Google Chrome: Settings > Privacy and security > Cookies and other site data

Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data

Safari: Preferences > Privacy > Cookies and website data

Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data

7. Impact of Disabling Cookies

Disabling certain cookies may affect your experience on our website:

  • Necessary cookies: Website may not function properly
  • Analytics cookies: We cannot improve website performance based on usage data
  • Marketing cookies: You may see less relevant advertising

8. Third-Party Cookie Policies

For information about third-party cookies used on our website, please refer to the respective privacy policies:

  • Google Analytics: https://policies.google.com/privacy
  • Facebook: https://www.facebook.com/privacy/policy/
  • LinkedIn: https://www.linkedin.com/legal/privacy-policy

9. Cookie List

9.1 Necessary Cookies

Cookie Name Purpose Duration
session_id Maintains user session Session
cookie-consent Stores cookie preferences 1 year
cookie-preferences Stores detailed cookie settings 1 year

9.2 Analytics Cookies

Cookie Name Purpose Duration
_ga Google Analytics user identification 2 years
_gid Google Analytics session identification 24 hours
analytics_consent Analytics consent tracking 1 year

10. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our cookie usage or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date.

11. Contact Information

If you have questions about our use of cookies or this Cookie Policy, please contact us:

  • Email: [email protected]
  • Phone: +44 20 7946 0958
  • Post: Data Protection Officer, EcoEnergy LightCore Limited, 45 Canary Wharf, London E14 5AB, United Kingdom

12. Your Rights

Under UK data protection law, you have rights regarding cookies that process your personal data. These include:

  • The right to withdraw consent for non-essential cookies
  • The right to access information about cookies
  • The right to request deletion of cookie data
  • The right to object to cookie processing

To exercise these rights, please use our cookie management tools or contact us using the information provided above.

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